Faq's

Here are complete set of FAQs along with their answers:

We recommend having your carpets professionally cleaned at least once every
6-12 months, depending on factors such as foot traffic and pets.

With our quick-drying technology, most carpets dry in just a few hours.

Yes, all our cleaning products are 100% organic and eco-friendly, making them
safe for your family and pets.

Yes, our advanced cleaning techniques are effective at removing tough stains,
including pet urine and wine.

Yes, we offer carpet protection treatments to help prevent future staining and
prolong the life of your carpets.

While professional cleaning can significantly improve the appearance of your
carpets, results may vary depending on the age and condition of the carpet.

Yes, we offer carpet cleaning services for both residential and commercial
properties.

You can walk on the carpet immediately after cleaning, but we recommend
wearing clean socks or slippers to avoid transferring dirt onto the freshly cleaned
carpet.

Yes, we offer free estimates for all our services. Simply contact us to schedule
a consultation.

Yes, we have experience cleaning a wide range of carpet materials, including
wool and delicate fibres.

Our cleaning process effectively removes odours by extracting dirt and
bacteria from the carpet fibres, leaving them fresh and clean.

Yes, we can move light furniture such as chairs and tables. However, we
recommend removing any valuable or fragile items before our arrival.

The duration of a carpet cleaning appointment depends on factors such as the
size of the area and the level of soiling. On average, appointments usually last
between 1-3 hours.

Yes, we offer emergency carpet cleaning services for situations such as water
damage or pet accidents. Contact us for immediate assistance.

Regular vacuuming and prompt spot cleaning can help maintain the
appearance and longevity of your carpets between professional cleanings.

Yes, our cleaning process removes allergens such as dust mites and pollen,
contributing to a healthier indoor environment.

Yes, all our cleaning technicians are certified and insured for your peace of
mind.

Yes, we offer discounts and special offers for regular customers. Contact us for
more information.

You can get a quote by contacting us via telephone, text, or email to arrange a
suitable time for a site visit and survey. We offer free advice and an accurate quote
with no commitment to the customer.

You can book our services anytime suitable for you during the day, and we
recommend booking at least two days in advance.

You can pay either by cash, cheque, or through bank transfer.

Yes, our minimum order should not be less than £40.

We cover the whole of Birmingham, Coventry, Dudley, Walsall, and
Wolverhampton. We charge extra if the distance is more than 8 miles from
Birmingham city centre.

Most carpets dry in 2-3 hours, depending on weather conditions. Upholstery
may take longer, typically 4 to 8 hours, depending on the backing material.

Yes, the products we use are entirely safe and child/pet-friendly. We have
material safety data sheets on all products we use, and our range of
environmentally friendly and biologically active cleaning solutions clean without
compromising performance or safety.

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